TINY GIANTS
We Automate. You Dominate.
TINY GIANTS
We Automate. You Dominate.
AI is quietly deciding which businesses get recommended.
Would AI Actually
Recommend Your
Business?
When someone asks ChatGPT or Google for the best businesses in your area, will your business appear - or your competitors?
✓ No credit card required ✓ Personalized insights
AI is quietly deciding which businesses get recommended.
Would AI Actually Recommend Your Business?
When someone asks ChatGPT or Google for the best businesses in your area, will your business appear - or your competitors?
Get a personalized AI Visibility & Trust Report showing exactly where your business stands.
✓ No credit card required ✓ Personalized insights
What Gaps Are Costing You Customers?
Every business is different, but these are the revenue leaks we consistently uncover
You're Invisible to AI
If Gemini, Claude, Perplexity or another AI search engine doesn’t recognize your business, you don’t exist in the new search world.
Your Google Profile Is Sleeping
Incomplete listings mean fewer calls and missed opportunities.
Visitors Leave in 10 Seconds
Your website might be pushing customers away before they see what you offer.
Your Email List Is Just Sitting There
Unopened opportunities to connect with past and potential customers.
Competitors Are Structured Better
AI prefers clear, trusted sources. Your competitors are getting more customers.
Traffic Depends on One Source
You need multiple channels to grow reliably and reduce risk.
What Gaps Are Costing You Customers?
Every business is different, but these are the revenue leaks we consistently uncover
You're Invisible to AI
If Gemini, Claude, Perplexity or another AI search engine doesn’t recognize your business, you don’t exist in the new search world.
Your Google Profile Is Sleeping
Incomplete listings mean fewer calls and missed opportunities.
Visitors Leave in 10 Seconds
Your website might be pushing customers away before they see what you offer.
Your Email List Is Just Sitting There
Unopened opportunities to connect with past and potential customers.
Competitors Are Structured Better
AI prefers clear, trusted sources. Your competitors are getting more customers.
Traffic Depends on One Source
You need multiple channels to grow reliably and reduce risk.
Our Process
We follow a proven 4-step process to uncover your hidden opportunities
Discovery Call
We learn about your business, your challenges, and your goals in a 15-minute call.
Deep Visibility Check
We analyze your AI search visibility, customer experience, operations, and revenue streams.
Custom Report
You receive a detailed report showing exactly what gaps we found and why they matter.
Recommendations
We present custom solutions tailored to your specific gaps and business goals.
Case Studies
Real businesses. Real gaps. Real results.
★★★★★
Local Restaurant Owner
Before:
• Not showing up in AI search
• Weak Google Business Profile
• Low review volume
• High website bounce rate
• No follow-up system
After:
✓ Increased visibility in AI responses
✓ 38% increase in inbound calls
✓ 22 new 5-star reviews in 60 days
✓ 40% lower bounce rate
✓ Chat widget capturing repeat customers
$6,500+ additional monthly revenue
★★★★★
Home Service Contractor
Before:
• Website losing visitors quickly
• Weak Google Business Profile
• Fewer calls than competitors
• No email follow-up system
• Low review count
After:
✓ Website bounce rate cut in half
✓ Completed Google Business Profile
✓ Chat widget for instant customer engagement
✓ 30+ new reviews collected
✓ Increased inbound calls
$9,200+ additional monthly revenue
★★★★★
Wellness Clinic
Before:
• All traffic from Google Ads (expensive)
• Competitors showing in AI search
• No review strategy
• Limited organic visibility
• High customer acquisition cost
After:
✓ Built organic AI search visibility
✓ 40+ reviews collected
✓ Chat widget improving customer experience
✓ Reduced ad spend by 40%
✓ Increased organic traffic
$7,800+ additional monthly revenue
Business is Heart. Technology is the Pulse.
Tiny Giants was founded on a simple belief: Small businesses are the soul of our community, and they deserve the same "giant" advantages as corporations - without losing the human touch that makes them special.
I grew up in a family of entrepreneurs, watching firsthand the grit it takes to build something from the ground up. Whether it was navigating the complexities of real estate, managing hospitality ventures, or providing holistic healthcare, I’ve learned that every business is a living, breathing thing that requires care, precision, and trust.
In my years as a licensed acupuncturist, I learned that you don't just treat symptoms; you look at the whole system to ensure it thrives. I bring that same holistic lens to your business. I’m not just looking at your data; I’m looking at your legacy.
Why I’m Passionate About This
I’ve spent my life around people building from the dirt up - from property renovations to local services. As a Marin County local, wife, and mom, I know that for a small business owner, "growth" isn't just a metric - it’s the ability to support your family and serve your neighbors.
I am genuinely excited about how AI and new technology are finally leveling the playing field. It allows a "Tiny" team to have a "Giant" impact.
Technology shouldn't replace your voice. It should amplify it.
Systems shouldn't be a burden. They should be your leverage.
Visibility shouldn't be a mystery. It should be your competitive edge.
Your Growth, Hand-Crafted
Tiny Giants is a founder-led consultancy. When you work with me, you’re getting someone who understands operations, margins, and the weight of responsibility you carry every day. We won’t just add more tools to your belt; we will build a stronger, healthier foundation so your business can show up where it matters most.
Tiny Giants. We Automate. You Dominate.
Charlene Lincoln, Founder
Who We Work Best With
You're a Great Fit If...
We May Not Be the Right Fit If...
You're Building a Real Engine - You want systems that bring in leads, answer customers, and support your business even when you're not watching them.
You're Looking for a Quick Fix - You want a temporary boost or a marketing "trick" instead of building something sustainable.
You Value Your Time - You want technology working quietly in the background so you can focus on running your business.
You Want to Do Everything Yourself - You prefer managing every tool and technical detail personally.
Your Reputation Matters - You run a business built on trust, local reputation, and word-of-mouth referrals.
You Just Need a Technician - You're looking for someone to install software rather than guide strategy.
You're Ready to Grow - Your business is already working, and now you want the digital systems to support the next level.
You're in Constant Fire-Drill Mode - You're hoping for a "magic pill" to solve an immediate crisis.
Who We Work Best With
You're a Great Fit If...
You're Building a Real Engine - You want systems that bring in leads, answer customers, and support your business even when you're not watching them.
You Value Your Time - You want technology working quietly in the background so you can focus on running your business.
Your Reputation Matters - You run a business built on trust, local reputation, and word-of-mouth referrals.
You're Ready to Grow - Your business is already working, and now you want the digital systems to support the next level.
We May Not Be the Right Fit If...
You're Looking for a Quick Fix - You want a temporary boost or a marketing "trick" instead of building something sustainable.
You Want to Do Everything Yourself - You prefer managing every tool and technical detail personally.
You Just Need a Technician - You're looking for someone to install software rather than guide strategy.
You're in Constant Fire-Drill Mode - You're hoping for a "magic pill" to solve an immediate crisis.
Frequently Asked Questions
Have questions? We've got answers.
What exactly is a business visibility audit?
A business visibility audit is a comprehensive review of how your business shows up online. We analyze your presence in AI search results (ChatGPT, Gemini, Google AI), your Google Business Profile, website performance, customer reviews, and overall digital visibility. We identify gaps that are costing you customers and create a custom action plan.
How long does the audit take?
The initial discovery call takes 15 minutes. We then conduct a deep audit of your business (typically 1-2 business days), and present you with a detailed custom report and recommendations.
How much does an audit cost?
The initial audit is completely free. We charge custom pricing based on the solutions you need. Every business is different, so pricing depends on your specific gaps and the scope of work required.
What if I'm not ready to implement recommendations?
That's totally fine. The audit is designed to give you clarity on what's possible. Many business owners use the report to understand their options and decide when the timing is right. We're here to help whenever you're ready.
Can you help with all types of businesses?
Yes! We work with restaurants, home service contractors, wellness clinics, e-commerce businesses, professional services, and more. Every business needs visibility in AI search, and we customize our approach to your industry.
What happens after the audit?
You'll receive a detailed report showing exactly what gaps we found and why they matter. We'll present custom recommendations tailored to your business. If you decide to work with us, we'll implement the solutions and track results.
Do you guarantee results?
We guarantee we'll identify real gaps and provide honest recommendations. Results depend on implementation and your business type, but our clients typically see measurable improvements in visibility, calls, and revenue within 4-8 weeks.
What's included in the custom solutions?
Solutions vary based on your gaps, but typically include: AI search optimization, Google Business Profile optimization, website improvements, review strategy, email automation setup, and sometimes a chat widget to capture more customer inquiries.
Ready to Uncover Your Hidden Opportunities?
Get your free, personalized visibility check. No credit card required.
We Automate. You Dominate.